Voice-first operational response
Operational readiness, before the pressure is on.
StrikeGrid is voice-first incident response and escalation software. It calls responders, advances through configured escalation tiers when people do not acknowledge, brings acknowledged responders into a shared coordination conference, and records contact attempts and response events in a timestamped incident timeline.
Know who has responded, who is still being contacted and what happens next.
Loss of cooling · DC-04
INC-2048 · Critical Infrastructure · Opened 14:32
For teams responsible for
Critical infrastructureHealthcareFacilitiesPublic servicesRegulated operationsOne operational response platform
Keep the response plan ready.
Put it into action when an incident starts.
StrikeGrid brings your response plans, people, escalation and incident record into one place. Plans stay current. People stay reachable. Responses run automatically. Evidence is ready when you need it.
Prepare
Keep response plans, role coverage and contact details up to date.
Explore →02Reach
Call, text and email responders in the order defined by the plan.
Explore →03Coordinate
Show who has acknowledged and bring the response team onto one bridge.
Explore →04Review
Use the timestamped timeline to improve the plan.
Explore →From activation to review
Call the right people.
Keep escalating until they respond.
The prepared plan defines who should be contacted, how long each tier has and what happens next. StrikeGrid executes that sequence while people retain authority over the incident.
Prepare
Follow the prepared response workflow and record progress.
Activate
Follow the prepared response workflow and record progress.
Notify
Follow the prepared response workflow and record progress.
Escalate
Follow the prepared response workflow and record progress.
Coordinate
Follow the prepared response workflow and record progress.
Resolve
Follow the prepared response workflow and record progress.
Review
Follow the prepared response workflow and record progress.
Practical guidance
Build a response route your team can actually use.
Detailed guides cover escalation design, automated call trees, emergency call-out planning and choosing the right communication channel.
Start with your real response plan